Privacy Policy
Last updated: March 2026
MOVA Coaching by Monet Zamora ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website and coaching services.
1. Information We Collect
When you submit our lead form or sign up for coaching services, we may collect the following personal information:
- First name
- Email address
- Phone number
- Instagram handle
This information is provided voluntarily by you and is collected solely for the purpose of delivering our coaching services and communicating with you about those services.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and coaching interest
- Provide personalized fitness and nutrition coaching
- Send you relevant information about our programs and services
- Communicate with you via email, phone, or SMS (with your consent)
- Improve our services and user experience
We will never sell, rent, or share your personal information with third parties for their own marketing purposes.
3. Third-Party Services
We use a CRM partner to manage client communications and data processing. This partner stores and processes your information on our behalf and is contractually obligated to protect your data and use it only as we direct.
Our CRM partner may store your data on servers located in the United States. By submitting your information, you consent to this transfer and processing.
4. SMS Communications
If you provide your phone number and opt in to receive text messages, we may send you SMS communications related to:
- Coaching program updates and reminders
- Appointment confirmations and scheduling
- Responses to your inquiries
- Promotional offers related to our coaching services
You can opt out of SMS communications at any time by replying STOP to any message. Message and data rates may apply. Message frequency varies based on your engagement with our services.
5. Cookies and Tracking
Our website does not currently use cookies, analytics tracking, or any third-party tracking technologies. If this changes in the future, we will update this policy and notify you accordingly.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure data transmission, access controls, and regular review of our data handling practices.
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your personal data
- Opt out of marketing communications at any time
- Withdraw consent for SMS messaging
To exercise any of these rights, please contact us using the information provided in the Contact Us section below.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
MOVA Coaching by Monet Zamora
[email protected]